“2018: Baker Road Automotive expanded its ability to provide quality automotive maintenance for German imports when new owner, Eric, a former certified Audi mechanic, took over a year ago. While still providing excellent service for American and other imports, I know my RS6 and 30 year old 911 are in good hands. Baker Road Automotive location is very convenient and their charges are reasonably priced. I have been using Baker Road Automotive for over 6 years since moving to Glen Lake and have found them friendly, caring and honest. They offer timely deals for regular maintenance on all cars. Thanks Eric and Rick for years of quality care for all my cars, German and American.

5/3/21 Update: Eric and Co. did a magnificent job in replacing my Audi RS6 brake pads/lines and rotors last week in addition to two front bearings. By going to BRA, I saved significantly over what the dealership had bid for the job. Thanks again, Eric.”

John Schaefer

"From the moment I walked in through the door, I knew this is the right place. Great customer service! Highly trained, professional, kind respectful, and caring staff. I am very satisfied with their services. Mechanics are very professional and HONEST. I had to fix small problem on my bmw f30, and they fixed it for me very quick and for very affordable price (8 times cheaper that the estimate I got at BMW dealership, no joke). I will definitely be visiting this place again, and I would definitely recommend it to everyone! Thank you for unforgettable experience! "

Ahmed Atayev 5 Stars *****

“The service that my wife and I have received from Baker Road Automotive over the past 34 years has been nothing less the professional and pleasing. From the front desk all the way to the through technicians, in the service area, my wife and I, have received honest, up front, and truthful information. We recommend them to all our associates and friend, when their car needs service to bring it to the professional staff at Baker Road they will get the job done. Keep up the great work.”

Craig Heikkila 5 Stars *****

“Awesome mechanics got my 325ci fixed in a day highly recommended for bmw services!!”

Ten Speed

“Excellent, all around service with a smile”

William Stone

“Very trustworthy.. Don’t push you to do unnecessary repair.. I will be going back to Baker Road Auto if needed in future”

Vernon Permann

“I have taken 2 of my cars there. Each time they had openings the next day or day after. Each time they completed their work within the day specified. All of the staff is friendly and helpful.”

Todd Barkus

“These guys are great! We didn’t have an appointment but needed last-minute help on our do it yourself project on my wheel bearings. They were very accommodating and got us in and out to press the bearing. I would recommend them and drive across town to work with them again.”

Terri Christensen

“Always polite, transparent, timely and kind. Candidly advise best and most efficient POA and whenever certain work falls outside their wheelhouse.”

Jon Glover

"I’ve always had a great experience with Baker Road Service. They do the job well, and I believe they work with integrity and honesty. I haven’t thought this way about any other auto shop in decades! They go the extra mile and work hard to earn your business. I highly recommend them to anyone who needs a large or small repair or maintenance. You won’t be disappointed!"

CC 5 Stars *****

"Baker Road Automotive provides SUPERIOR service giving all your options for each issue with no hard sell which is refreshing to say the least! Top notch service with cost effective options and quick accurate repairs once your decisions are made. Plus they have loaner vehicles if needed while they have your vehicle in for repair. Could not ask for more! I highly recommend them!

Cindy Maynard 5 Stars *****

“What’s to say? You are great. I have been a customer for several years and completely trust you to give my car the attention and service it needs. Most importantly you spend time making sure I understand the issues and make informed (and not expensive) decisions.”

Claire O’Connor 5 Stars ****

“I have finally found my go to auto service company! I just had a full synthetic oil change on my Charger and was blown away with the service I received. It started with Rick’s warm personality on the phone combined with his incredible knowledge. I also spoke with a mechanic when I picked my vehicle up and once again I felt important and treated like royalty. The girl at the front desk was also very friendly! My Charger was done early with a fair price and I will be back with my wife’s car. I enthusiastically recommend Baker Road Service!”

Ken Thatcher 5 Stars *****

“After reading the great reviews, I decided to start taking my vehicles to Baker. I wasn’t disappointed. They are friendly and upfront about repairs. Recently I have a water pump go out on my SUV. While doing the diagnosis, they took the time to call the dealership to attempt to get the work done under warranty. The repair was completed in a timely manner and a loaner vehicle was provided. I will continue to use them with all of my vehicles & service.”

Tom 5 Stars *****

“The people at Baker Road service really help solve all my car problems. They were very helpful, knowledgeable and understanding. I will only bring all my cars to Baker road service for any of my automotive needs. Thanks again for all your help.”

Gramarossa Steven 5 Stars *****

“One of the most honest mechanics around hands down. These days dont sell you Muffler belts... LOL. Rick is top-notch!”

Tom Dyvig 5 Stars *****

“Honest mechanics who know their stuff! I was glad to find someone I could trust when I moved to the area.”

Lauren Wagner 5 Stars *****

“As usual this place is impressive! We love the personal touch of ALL the employees as well as the great car care they give!”

Niko Gruss 5 Stars *****

“Awesome service. Techs know there stuff and very clean waiting area. Coffee and snacks are provided and water as a comp.”

Dave Nhem 5 Stars *****

“Great place to go for all of your auto body repair needs. Very flexible, upfront and honest. Good to see a family run business being run with family values!”

Kim Krumn 5 Stars *****

92 + 5 Star Reviews on Google Maps. Check it out. You will always leave happy when you do business with Baker Road Automotive!

The Eric Reynolds Team